This Privacy Policy is an electronic record under the Information Technology Act, 2000, including the rules made thereunder, and does not require any physical, electronic, or digital signature. It is a legally binding document between you (“User”) and Kani Millets Food (“we”, “us”, “our”).
By using our website or clicking “I Accept”, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please stop using the website immediately.
This Policy complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Consent & Acceptance
By providing your personal information or by using our website, you give Kani Millets Food:
- Permission to collect, store, process, use, and transfer your personal and non-personal information.
- Consent under Sections 43A and 72A of the IT Act, 2000.
- Confirmation that the collection and processing of your data will not cause wrongful loss or unlawful gain to you or others.
2. About Kani Millets Food
This Privacy Policy applies to:
- Kani Millets Food, its subsidiaries, affiliates, and associate companies (as defined under the Companies Act, 2013).
- All websites, mobile websites, and mobile applications owned or operated by Kani Millets Food.
“We”, “Us”, or “Our” refers to any entity under Kani Millets Food.
“You” or “Your” refers to any user, customer, seller, or visitor.
This Privacy Policy should be read along with our Terms of Use.
3. Information We Collect
We collect both Personal Information and Non-Personal Information.
A. Personal Information
Information that identifies you, including but not limited to:
- Name, username, password
- Address, email, phone number
- Date of birth, gender
- Transaction history
- Payment information (bank details, card details, UPI, OTP)*
- IP address
- Device identifiers
- Any information you provide during registration, communication, or participation in surveys, reviews, contests
*Note: Payment credentials are processed under secure industry standards such as PCI-DSS.
We may also receive information from:
- Social media platforms (when you log in or link accounts)
- Third-party partners and service providers
B. Non-Personal Information
This information does not identify you personally and may include:
- Geographic location
- Internet service provider details
- Browser type and operating system
- Duration of visit, pages accessed, date and time
- Cookies and tracking data
- Advertising interaction data
Cookies may be blocked in your browser settings, but certain website features may not function properly without them.
4. Accuracy & Responsibility of Data Provided
You confirm that:
- All information you provide is accurate, authentic, and up-to-date.
- You have the legal rights and permissions to share such information with us.
- Providing false information or violating third-party rights may result in liability.
- You indemnify Kani Millets Food against any claims arising due to inaccurate or unauthorized information provided by you.
5. Storage of Information
Your information may be stored:
- Electronically (primarily)
- Physically (in certain cases)
- On servers located within or outside India
Third-party service providers storing your data must follow reasonable security practices, but final responsibility for their actions does not rest with Kani Millets Food.
6. Purpose of Collecting Your Information
We collect, use, store, and process your data for lawful business purposes, including:
- Facilitating your use of the Website
- Responding to inquiries
- Sending product or service information
- Notifying you of changes in terms, policies, or business updates
- Marketing, surveys, and promotional communication
- Personalizing your experience (ads, offers, recommendations)
- Addressing technical issues and customer support
- Processing transactions, payments, and orders
- Internal audits, data analysis, and research
- Improving content, services, and advertisements
- Providing value-added features like Single Sign-On
- Pre-populating OTPs for seamless transactions
- Enabling third-party services (delivery, installation, support)
- Ensuring website integrity and security
- Preventing fraud, illegal activity, and enforcing terms
- Complying with legal or regulatory requirements
- Supporting business transitions such as mergers or acquisitions
You acknowledge that collecting this information is necessary for providing our services.
7. Sharing & Disclosure of Information
You consent to sharing your information (within India or abroad) with:
- Kani Millets Food entities
- Banks, payment gateways, and financial partners
- Logistic & courier partners
- Technical infrastructure providers
- Third-party service providers
- Government authorities where required by law
We ensure receiving parties follow reasonable security practices.
Kani Millets Food may read your SMS solely to auto-fill OTP during payment authentication.
We may also share non-personal, anonymized data for analytics, research, or promotional programs.
We may disclose information if required:
- By law
- For legal claims
- To prevent fraud or harm
- For investigations concerning security or public safety
8. Links to Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for:
- Their privacy practices
- Their content
- Any data shared by you with those websites
Please review their privacy policies separately.
9. Security & Data Retention
While we take reasonable steps (encryption, monitoring, secure storage) to protect your data, no method of internet transmission is completely secure.
We are not liable for loss of data due to:
- Hacking, cyberattacks
- Unauthorized access
- Natural calamities, war, strikes, riots
- System failures
- Circumstances beyond our control (Force Majeure)
Data Retention:
- Personal Information → retained as long as required for business or legal purposes
- Non-Personal Information → may be stored indefinitely
10. User Options & Opt-Out Rights
You may:
- Choose not to provide certain information
- Withdraw your consent by emailing us
- Update your personal information
However, withdrawing consent may restrict your ability to use our services, place orders, or access the website.
11. Grievance Officer
For concerns or discrepancies regarding your information:
Kani Millets Food
📧 Email: kanimillets@gmail.com
The details of the Grievance Officer may be updated periodically.
12. Business Transfer
In the event of a merger, acquisition, reorganization, or sale, your information may be transferred to the new entity, which will continue to honour this Privacy Policy.
13. Acknowledgement
You acknowledge that this Privacy Policy:
- Is clear and easily accessible
- Describes all personal and sensitive data collected
- Explains the purpose of collection and usage
- Lists circumstances of data disclosure
- Specifies the security practices in place